Shipping Policy

Last Updated: Jul 14, 2025
Business Name: Fons Global LLC
Website: fonsglobal.com

We’re excited to get your order to you! Below you’ll find everything you need to know about how we ship.

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🚚 Processing Times
   •    All orders are processed within 1–3 business days (excluding weekends and holidays).
   •    You’ll receive a confirmation email with tracking once your order ships.

Note: During holidays or sales, processing times may take a bit longer, but we’ll keep you updated!

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📍 Shipping Rates & Delivery Times

We currently ship within the United States. 📦 Order Tracking

Once your order ships, you’ll get a tracking link via email. You can check the status anytime.

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❗ Incorrect Address

Please double-check your shipping address! We are not responsible for orders shipped to the wrong address due to customer error. If your order hasn’t shipped yet, contact us ASAP to fix it.

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📬 Lost or Delayed Packages
   •    We are not responsible for carrier delays or packages marked as “Delivered” but not received.
   •    If your package is delayed, please first contact the carrier (USPS/UPS/FedEx). If they can’t resolve it, contact us and we’ll do our best to help.

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🌎 Do You Offer International Shipping?

At this time, we only ship within the U.S.
If you’re outside the U.S., please contact us — we may be able to arrange a custom order.

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🧴 Shipping of Natural Products

Since our products are all-natural and handmade, they may be sensitive to heat or cold. We recommend:
   •    Storing items in a cool, dry place after delivery.
   •    Being available to receive your order if the weather in your area is extreme.

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💬 Questions?

Email us anytime at [your email] with your order number and we’ll get back to you within 1–2 business days.